Client Policies

  • By booking or engaging any of our services, you agree to be bound by these terms & conditions.
  • 24 hour cancellation policy.
  • Silence cellphones within the studio.
  • Payment must be made 24 hours in advance of first session.
  • Please call before bringing additional family members including children under 10 yrs old and pets.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Brooklyn Strength reserves the right to amend any information without prior notice.

Personal Information

You have the right to inspect the information held about you. You always have the right to request Brooklyn Strength to delete or correct the information held about you. However, we must keep a valid credit card form and information on file to hold your current sessions. Your credit card info is always encrypted. By accepting the Brooklyn Strength Conditions, you agree to the above.

Force Majeure

Events outside Brooklyn Strength's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Brooklyn Strength is released from obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

 All transfers conducted through Brooklyn Strength are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms and conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Taxes

4.5% service tax is applied to all bookings. These charges are at the customers own expense.

Additional Information

Brooklyn Strength reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice.

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All enquiries: 347 384 2011

Purchase Policy

There are no refunds of any packages or session types unless no sessions related to a package or individual session have been booked and the return is requested within 3 days of purchase.

All other packages and sessions may be transferred to family members or friends in the event the client cannot continue. Transfer is only allowed with prior permission from Brooklyn Strength Administration. Brooklyn Strength Administration reserves the right to limit or deny a transfer of any and all sessions or packages at any time.

Package expiration dates are final and cannot be extended without permission from Brooklyn Strength Administration. 

Monthly Packages cannot be terminated earlier than the terms outlined in the package brochure and/or billing contract. Early termination due to extreme circumstances will incur a termination fee.